Runeway logoRunewayYour journey, your way.

Privacy Policy

How Runeway handles your information.

This Privacy Policy explains what Runeway may collect when you use the website, ask for travel help, or share trip details. Last updated: May 1, 2026.

Information we collect

We may collect your name, email address, phone number, destination, travel dates, budget range, trip preferences, and messages you send through the website or chat.

We may also receive basic technical information such as browser type, approximate location, device information, and pages visited to keep the website reliable and useful.

How we use information

We use information to respond to trip requests, prepare travel ideas, coordinate support, improve the website, protect against misuse, and keep records needed for customer service.

Third-party providers

Some bookings, availability checks, payment pages, maps, analytics, or communication tools may be handled by third-party travel or technology providers. Their privacy policies may apply when you leave Runeway or complete a booking with them.

Retention and security

We keep personal information only as long as reasonably needed for trip support, records, legal obligations, and service improvement. We use practical safeguards, but no online service can promise perfect security.

Your choices

You may ask us to correct, update, or delete your information where legally allowed. Email hello@runewaytravel.com with your request. You can also review our Terms.

Need help with a trip or policy question?

Email hello@runewaytravel.com. You can also visit the contact page.